COVID-19 SHOP OPERATIONS

KEEP READING TO FIND OUT HOW WE CAN BEST SERVE YOU!

Updated June 25th, 2020

In light of local restrictions being lifted on non-essential retail in Toronto we have decided to tread lightly in opening our physical store.

The best way to make a purchase is to use our online store. It is open 24/hours, we ship daily, we offer curbside pickup and of course we can also deliver your order directly to your door. If your needs require more than what we can offer online, via email or phone (416-856-8011) and you would like to visit in person, here is how:

NEW SHOP HOURS:

We will be open Thursday, Fridays and Saturdays 12-7pm and Sunday 12-5pm for 2 people in the store at a time. Customers must use provided hand sanitizer or disposable gloves immediately upon entering the store. We appreciate a face covering and ask to give our staff distance. We ask you consider communicating to us any ways we can facilitate getting you what you need in a timely and touch free manner. We appreciate your patience and thank you in advance for respecting the space for us and others.

To shop with an appointment:

We will be taking appointments for personal shopping experiences on Wednesdays for 2 people in the store at a time. The above measures will apply, but this way you won't have to wait and we can correspond ahead of time to serve you better. Email info@townmoto.com with your day/time request, as well as the items you wish to shop to book.

All shopping options at this time are prioritizing safety. We are treating returns and exchanges on a case by case basis and encourage you to inquire about our policies directly as we may not allow in-person returns for online orders. We will be moderating try-ons. We are taking precautions that may seem sales prohibitive but we feel it is important to offer customers relief in knowing items are safe and that our space is safe.

NEW STORE HOURS

Monday - CLOSED
Tuesday - CLOSED
Wednesday - 12-5pm CLOSED *Curbside Pick-Up and Appointment Only
Thursday - 12-7pm OPEN
Friday - 12-7pm OPEN
Saturday 12-7pm OPEN
Sunday 12-5pm OPEN


THANK YOU FOR YOUR CONTINUED SUPPORT!